Returns & Refunds

Can I add a product to my order after I have already checked out?

Once an order is placed, an item cannot be added or removed.

What is your return policy?

If you wish to return the product(s) in your order, please email [email protected] within 30 days of your purchase with your receipt and the reason you are requesting a return. Custom sample kits are not eligible for returns or refunds. If you ne

How do I return the products that I purchased through Sephora, Ulta or Amazon?

We are unable to accept returns purchased outside of verbproducts.com. If you would like to return a product that was purchased through authorized retailers, we suggest you check their return policies.

How do I return the products that I purchased through a salon?

If you purchased Verb products at a salon, please contact the salon for their return policy.