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The Basics

Find general information here

How can I contact customer service?

Have an issue with your order? Want to ask us a question? We can definitely answer all things Verb. You can send us an email to [email protected]. Please know that our team has received an influx of support tickets and will work hard to provide a

I received a product that is damaged. What should I do?

We are sorry to hear you received a damaged order. Please send us an email with the order number and a photo of the damaged item(s) to [email protected]. We will then connect with you to remedy the situation to the best of our ability.

How do I cancel my order?

Contact [email protected] with your order number, and we will check if the order is still eligible for cancellation.

Where can I buy Verb?

You can purchase our full range of products on this website, or you can visit one of our retail partners:, and You can also check to see if your local salon carries Verb here.

Can I use multiple discount codes on a single order?

Discount codes may not be combined with other discounts or promotions. Discounts are applied at checkout.

Who can I contact about partnerships or sponsorship with Verb?

For collaboration inquiries, please email [email protected].